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Job Summary
The Assistant Store Manager / Store Manager bears the overall responsibility for the profitability of the chain restaurant outlet. He/she performs outlet-level support functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, ordering inventory, and back office support.
Roles & Responsibilities
- Manage, direct and coordinate all operation-related activities in a proficient and pleasant method.
- Ensure overall store image is maintained and the brand is always well represented.
- Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.
- Motivate, guide and train the staff in upselling the food and beverage items.
- Attend to guest requests and attend to guest complaints as required.
Requirements
- Possess effective management skills
- Possess capability to lead, motivate and manage subordinates
- Good command of spoken English
- Any additional language (eg. Korean) would be an added advantage
- PC literate with knowledge in MS Office
- Min. Diploma/Degree in F&B management or any related fields
- At least 6 years of experience management in Food and Service Operations
Job Summary
The Management Trainee is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, serving food/beverages to customers, and performing cashiering duties. He/she is responsible for supervising staff working the floor, assigning their work stations, resolving work-related problems and ensuring the shift runs smoothly.
Roles & Responsibilities
- To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
- All the service aspects with gradual introduction to management tasks and roles.
- Upsell promotional items.
- Ensure that food hygiene and safety standards are maintained and comply.
- Work together with other team members to provide good quality service.
- Execute any other duties as assigned.
Requirements
- Excellent Customer Service
- Good command of spoken English
- Any additional language (eg. Korean) would be an added advantage
- Min. GCE “N”/ “O” Level, customer service certificate or any related fields
- At least 2 years of experience working in customer service
- Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
Job Summary
The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.
Roles & Responsibilities
- Welcome guests in a warm and friendly manner.
- To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
- Upsell promotional items.
- Ensure that food hygiene and safety standards are maintained and comply.
- Maintain day to day outlet cleanliness.
- Execute any other duties as assigned.
Requirements
- Excellent Customer Service
- Good command of spoken English
- Any additional language (eg. Korean) would be an added advantage
- Min. GCE “N”/ “O” Level, customer service certificate or any related fields
- No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
- Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
Job Summary
The Baker / Senior Baker is responsible for making a wide range of breads, pastries, and other baked goods. This includes ensuring all baking equipment and baking area is clean prior to and post production of any baked items, and ensuring compliance with regulations.
Roles & Responsibilities
- Prepare, bake and present all baked items effectively and efficiently, meeting the company operations manual and gold standards.
- Assist in the preparation, baking and presentation of all baked items.
- Ensure that procedures for suppliers, equipment, and work areas are complying to the established standards.
- Ensure that food hygiene and safety standards are maintained and comply.
- All other ad-hoc duties given by Supervisors.
Requirements
- Baking preparation
- At least PSLE, technical certificate or any related fields
- No experience/ At least 1 year of experience working in kitchen as baker or/& baking preparation.
Job Summary
The Pastry Chef / Senior Pastry Chef is responsible for preparing, baking and decorating pastries, cakes and other dough or pastry-based confectioneries. This includes the process from planning the products, weighing and measuring ingredients making various baked goods, and finally glazing or decorating them
Roles & Responsibilities
- Prepare, bake and present pastry effectively and efficiently, meeting the company operations manual and gold standards.
- Prepare a wide variety of goods such as whole cakes, cookies, bread etc. following traditional and modern recipes as per SOP.
- Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting.
- Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget.
- Execute any other duties as assigned.
Requirements
- Pastry preparation or baking
- At least PSLE, technical certificate or any related fields
- No experience/ At least 1 year of experience working in kitchen as pastry preparation or/& baking.
Job Summary
The Cook / Senior Cook is responsible for preparing a variety of dishes. Production Kitchens are responsible for the receiving, storing, organizing, distributing food and supply items. Preparation of daily mise en place. He/ She is expected to observe health and safety standards for all food, and equipment; make requisitions for food supplies; and ensure that food items are properly stored.
Roles & Responsibilities
- Prepare, cook and present food effectively and efficiently, meeting the company operations manual and gold standards.
- Assist in the preparation, cooking, garnishing and presentation of food.
- Maintain good knowledge on standard food preparation through training by immediate superior/ manual provided by the company
- Keep up to date with the current promotions and new items in the menu.
- Maintain the kitchen cleanliness (housekeeping), food hygiene and safety standards.
- Execute any other duties as assigned.
Requirements
- Food preparation or/and cooking
- At least PSLE, technical certificate or any related fields
- No experience/ At least 1 year of experience working in kitchen as a cook or/& food preparation.
Job Summary
The Part Time Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.
Roles & Responsibilities
- Welcome guests in a warm and friendly manner.
- To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
- Upsell promotional items.
- Ensure that food hygiene and safety standards are maintained and comply.
- Maintain day to day outlet cleanliness.
- Execute any other duties as assigned.
Requirements
- Excellent Customer Service
- Good command of spoken English
- Any additional language (eg. Korean) would be an added advantage
- Min. GCE “N”/ “O” Level, customer service certificate or any related fields
- No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
- Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment